Privacy Policy - FruitDrop

1. Introduction

Welcome to FruitDrop. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "Application"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

Location Data

We collect your precise GPS location (latitude and longitude) to provide our delivery services effectively. This allows us to:

• Show nearby delivery locations and options.
• Help you set your delivery address quickly via a "Use My Location" feature.
• Estimate delivery times based on your proximity.
• Serve you from the closest possible fulfillment center to ensure freshness.

Location data is collected only when you actively request it within the app (e.g., by pressing a button to find your location). We do not collect location data in the background when the app is not in use.

Device and Application Information

• Device Information: We may collect device-specific information such as your device model and operating system version to ensure application compatibility and optimize performance.
• Notification Data: We track your push notification preferences and the delivery status of notifications to keep you informed about your order status.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected via the Application to:

• Facilitate the core delivery service by using geolocation for address lookup and logistics planning.
• Send you push notifications to update you on your order status, from confirmation to completion.
• Monitor and analyze usage and trends to improve your experience with the Application.
• Ensure technical functionality of the app and troubleshoot issues.

We do not sell, distribute, or lease your personal information, including location data, to third parties unless we have your permission or are required by law to do so.

4. Data Retention and Security

Retention: Your precise location data is not stored permanently. It is used for the duration of the order and delivery process and is deleted after the delivery is successfully completed. Other non-personally identifiable data may be retained for analytical purposes.

Security: We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights and Choices

You have the right to control your information. You can revoke location permission for our Application at any time through your device’s settings. If you disable location services, please note that the feature to automatically find your location will no longer function.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@fruitdrop.in